Privacy Policy
Privacy Policy
Overview
This Privacy Policy is part of the Terms and Conditions and has been developed to protect your privacy in accordance with applicable Lebanese laws.
This Privacy Policy governs the collection, use, disclosure, and processing of personally identifiable information (“Personal Information”) that we collect from users of this Website. This may include, but is not limited to: your name, address, date of birth, phone number, and payment details.
By using this Website, you explicitly consent to the way we collect and process your Personal Information as described in this Privacy Policy.
Your Personal Information may be used to:
- Contact and identify you
- Process orders and deliver Products and Services
- Improve your experience on our Website
You may access, review, and update your Personal Information through your account on the Website.
We reserve the right to modify this Privacy Policy at any time without prior notice.
Your Account
To access and use certain features of the Website, you may be required to create an account (“Your Account”) with a username and password.
You are responsible for maintaining the confidentiality of your account and password. We strongly recommend choosing a secure password using a mix of letters, numbers, and special characters, and updating it regularly.
You are fully responsible for all activities that occur under your account. Family Care will not be liable for any loss or damage resulting from your failure to protect your account credentials.
Store Credit (Family Care Account)
Each user may have a Family Care Account balance, which may include amounts in USD credited in cases of returns, exchanges, cancellations, or refunds.
This balance can be used to purchase Products and/or Services on the Website.
Log Data
Like most websites, we automatically collect certain information (“Log Data”) when you visit our Website.
This may include:
- Your IP address
- Browser type and version
- Pages visited
- Time and date of visit
- Time spent on pages
- Other analytical data
Cookies
We use cookies to enhance your experience and provide a more personalized service.
Cookies help us understand user preferences and improve Website functionality.
You can choose to disable cookies through your browser settings. However, doing so may limit some features of the Website.
Security
We implement appropriate security measures to protect your Personal Information.
However, no method of transmission over the Internet or electronic storage is completely secure. While we strive to protect your data, we cannot guarantee absolute security.
You acknowledge and accept this risk when using the Website.
Your Personal Information may be disclosed to governmental or regulatory authorities if required by Lebanese law.
Payment
Payment details are processed securely through our payment provider.
Your payment information is transmitted via secure connections and is not stored, sold, shared, rented, or leased to any third parties.
While our payment providers use secure systems, we cannot guarantee 100% security of data transmitted online.
Policy Updates
We may update or modify this Privacy Policy from time to time to reflect changes in legal requirements or business practices.
We encourage users to review this page regularly. Changes become effective immediately upon posting.
Third-Party Services & Ads
Some advertisements or services on our Website may be provided by third parties (such as advertising networks or partners).
These third parties may use cookies or similar technologies to collect information about your online activity to provide personalized advertisements.
Please note:
We do not control these third-party systems, and their practices are not covered by this Privacy Policy.
If you have any questions regarding this Privacy Policy, please contact us:
Phone/WhatsApp:+961 3 273 768